SupportNET Knowledge Base (KBA206)

Operate screens look strange and Split Window Display Does Not Update

The information in this article applies to:

· FuelsManager Oil & Gas Version 7.0 SP1

Summary

After Operate has been running for an extended period of time, the display looks strange. When two or more tabbed windows are combined, only one window updates.

More Information

A minor system resource leak has been identified in operate. This leak over an extended period of time will cause the display to malfunction.

When two or more tabbed windows are combined, only one window updates. This was caused by operate only updating the current active window.

These two problems have been addressed in the hot fix listed below.

File Information

This issue has been addressed by the hot fix files detailed below:

Name Version

Operate.exe                        7.0.1.28

Instructions to a Apply the Hot Fix

1. Shutdown the FMSystemManager service

2. Copy all included files to the FuelsManager application folder (default location is c:\Program Files\FuelsManager)

3. Restart the FMSystemManager service

For more information please visit us online at: www.varec.com

Supplementary Information

· None

Keywords

· Strange Display; Split Windows Do Not Update

Varec Incident Numbers

· CSI#2943

Date Created

6/05/06

Last Modified

6/05/06

Knowledge Base Document

KBA206GVAE0606